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What can I expect if I need to visit the hospital?

COVID-19 VISITOR RESTRICTIONS – EFFECTIVE 7/28/2021

West Feliciana Hospital is committed to protecting our patients and staff. In an effort to decrease the spread of infection West Feliciana Hospital has implemented the following in accordance with a mandate issued by the Louisiana Department of Health.

SCREENING:   All visitors will receive a sticker that must be worn throughout the facility and be screened for symptoms (Fever greater than or equal to 100.4, cough, shortness of breath or difficulty breathing, sore throat, congestion that differs from their typical seasonal allergies, body aches, fatigue, loss of smell/taste, diarrhea) daily.  If a visitor says “YES” to any of the screening symptoms, they will not be allowed entry into the facility.

MASKS:  Pursuant to an order from the Louisiana Department of Health, employees and visitors in healthcare facilities must wear masks.  Masks will be available at entrances and mask wearing will be enforced throughout the facility for all vaccinated and unvaccinated visitors.

VISITATION GUIDELINES:

  • COVID Positive and Suspected COVID Positive  —-    NO Visitors
  • Non-COVID Skilled, Acute, Observation, and Hospice —- Only 1 designated visitor (aged 18 or older) who pass screening PER DAY. One visitor who passes screening will be allowed to spend the night with the patient if desired.  Visiting hours are 8 a.m. to 8 p.m. seven days a week.
  • Emergency Department —- One visitor ONLY is allowed in the room with the patient and up to 3 visitors who pass screening in the waiting room.
  • Outpatients —- Patients may have one visitor who passes screening to accompany them during their appointment.
  • Outpatient Procedures —- Patients undergoing outpatient procedures may have ONE designated visitor who passes screening that will be permitted to assist with the arrival, registration, and the post-procedure process.

*** Special accommodations for the number of visitors allowed will be made for end-of-life situations.

Each COVID Positive and Suspected COVID Positive inpatient will be asked to designate one person as a primary contact and sign a medical records release authorizing West Feliciana Hospital to provide updates of our care to that person.  The UR nurse and/or Social Worker will contact this person daily Monday-Friday by 4:30pm to give an update of the patient’s condition.  The on-duty nursing staff will contact this person on Saturday and Sunday.  This primary contact will also be provided with instructions on how to call the patient’s room (225-635-3811 then extension is 8 followed by the room number).  They will also be given the Inpatient Nurses’ Station direct phone number 225-635-2433 in the event that the patient is unable/unavailable to answer the phone in their room.

PHYSICIAN CLINICS:

All patients for the Pediatric Clinic and Primary Care Clinic will be screened upon entry into the clinic. Pediatric patients will be allowed 1 adult who has passed screening requirements.  Only cognitively or physically impaired adults will be allowed 1 visitor who has passed screening requirements.

Message from the CEO….

Wow! There are really no words to describe what has happened this spring that have not already been said. However, I want to focus on our staff and the amazing effort they put forth in serving the community. Our team showed up for work every day facing the unknown and ever-changing realities of COVID-19. They adapted to new protocols and implemented all the requirements by the federal government and the state quickly and efficiently. They did it through a massive team effort and all without compromising any care.

Please take some time to read over our newsletter….  Read More Here in our latest newsletter

stop coronavirus

Signs and Symptoms

  • Cough
  • Fever
  • Shortness of breath

What to do if you are sick

  • We request anyone experiencing non-emergent respiratory issues to first contact their Primary Care Provider or St. Francis Medical Clinic at 225-635-3269
  • Visit the Emergency Department if you are experiencing significant respiratory issues, such as difficulty breathing

We Salute Our Healthcare Heros

We want our patients and the community to know that you have an amazing and dedicated Healthcare Team here to serve you at West Feliciana Hospital. We are very proud of our team members who remain on the front line even in the face of the current healthcare challenges, despite the risks. We appreciate their hard work and fearless dedication to our community. Be assured, we are here to see you through this coronavirus crisis.

Community Support

The tremendous support from our community has been sincerely appreciated!  The out-pour of supplies and food delivered by local business has been incredibly helpful and a huge lift to spirits!  A few pictures and acknowledgements are below.

PPE & Other Items

  • Karla Courtade and Molly Maxwell
  • Mr. Leonard Sullivan
  • WF Volunteer Response and Recovery Group
  • Toni Pritchard
  • Cleco Cajun
  • Brian Spillman, WFPSO, WF EOC (picked up supplies and brought to us from Cleco)
thank you health care workers

Patients with outstanding bills can pay online at www.wfph.org or mailing payment to:
West Feliciana Hospital
PO Box 368
St. Francisville, LA 70775

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